Jetwing's Privacy Policy

Jetwing (jetwing.ws) treats your privacy as its highest priority. We believe your personal data belongs to you — not to us. This Privacy Policy ("Policy") explains what information Jetwing collects, why it collects it, and how that information is used and kept secure.

By creating an account or using the Jetwing platform, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions, contact our Help Center Contact us.

This Privacy Policy was last updated in January 2026. Any changes will be clearly noted on this page, and significant updates will be communicated to you by email.

Jetwing only collects information that is strictly necessary to operate the platform. Collecting unnecessary data goes against our policy. A detailed breakdown of the information we collect is provided below:

Jetwing never stores your full payment card number, PIN, or password. All financial data is held in encrypted form and processed only through authorized systems.

Jetwing is committed to full transparency about how your data is used. Your data is never used for any purpose beyond those stated below:

• Account Management: Your identity information is used for registration, login, password reset, and account security.
• Identity Verification (KYC): KYC verification is conducted in line with international regulations to confirm your identity and prevent money laundering.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Customer Support: Your contact details are used to resolve issues and respond to your queries.
• Security & Fraud Prevention: Device and transaction data is analyzed to detect and prevent suspicious activity.
• Personalized Experience: Usage data is used to understand your betting preferences and show you relevant offers and bonuses.
• Legal Obligations: Data necessary to comply with applicable laws and regulations is retained accordingly.
• Service Improvement: Anonymized analytics data is used to improve platform performance and enhance the user experience.

Jetwing operates under a strict policy — no data is shared with third parties without your consent. However, disclosure may be required in the following limited circumstances:

• Payment Processors: Only the minimum information required to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
• Law Enforcement Agencies: Information may be disclosed to authorities where required by a valid court order or legal obligation.
• KYC Verification Services: Limited information may be shared with authorized verification agencies solely to complete identity verification.
• Security Partners: Anonymized data may be analyzed with specialist cybersecurity and fraud prevention partners.

All third parties listed above are bound by strict confidentiality agreements with Jetwing. They may only use the information they receive for the specified purpose and are prohibited from sharing it elsewhere.

Cookies are small data files stored in your browser. Jetwing uses cookies to enhance your browsing experience and keep the platform running smoothly. Below is an overview of the types of cookies we use:

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain key features of the Jetwing platform from functioning properly.

To keep your data secure, Jetwing employs industry-leading security technology. Our security framework is continuously updated and undergoes regular third-party security audits.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Encrypted Storage: All sensitive data at rest is stored in encrypted databases.
• Access Controls: Only authorized personnel can access specific data, and every access is logged.
• Regular Security Testing: Penetration testing and vulnerability scanning are conducted on a regular basis.
• Data Backup: All data is backed up on secure, encrypted servers.

Jetwing believes every user should have full control over their own data. Your key data rights are outlined below:

To exercise any of the rights listed above, support@jetwing.wsemail us at or visit our Help Center Contact us.

Jetwing retains your data only for as long as it is needed and deletes it securely once that purpose is fulfilled. Below are the retention periods for different types of data:

• Account Information: For the duration the account is active, and up to 5 years after closure as required by law.
• Transaction Records: A minimum of 5 years, in compliance with international Anti-Money Laundering (AML) regulations.
• KYC Documents: Retained for 5 years after account closure, as required by law.
• Betting History: For the duration the account is active, plus an additional 1 year for dispute resolution.
• Support Contact: Up to 2 years after the issue is resolved.
• Log Files: Up to 6 months for security purposes.

Jetwing strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors. Age is verified at registration, and proof of identity may be requested if there is any doubt.

If we become aware that a minor has created an account, it will be closed immediately and all collected data will be securely deleted. Parents and guardians are strongly encouraged to ensure that minors cannot access Jetwing.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us directly. Jetwing's dedicated privacy team will process your request as promptly as possible.

• Email: support@jetwing.ws
• Help Center: jetwing.ws/help-center
• Response Time: Typically responded to within 24–48 hours
• Data Rights Request: Completed within 30 days as required by law

Any changes to this Privacy Policy will be posted on this page, and you will be notified in advance by email for significant updates. Thank you for being with Jetwing.